Privacy Policy

Effective Date: January 1, 2023

At Texas Homes REI, we value and respect your privacy. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and your rights regarding your personal data when using our website http://www.texashomesrei.com.

1. Information We Collect

We collect both personally identifiable and non-personally identifiable information when you interact with our Site. This information may include, but is not limited to:

Personal Information: Your name, email address, phone number, mailing address, and any other information you voluntarily provide when filling out forms or contacting us. Non-Personal Information: Information about your device, browser type, IP address, the pages you visit on our Site, and how you interact with the content. This information may be collected using cookies or other tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and improve our services and content on our site.

Respond to inquiries, provide customer support, and communicate with you.

To process transactions or provide real estate information as requested.

To send marketing communications and newsletters (if you have opted in).

To analyze and monitor website usage to enhance user experience.

To comply with legal obligations, resolve disputes, and enforce our agreements.

3. Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve your experience on our Site.

Cookies are small text files stored on your device that help us remember preferences, enhance website functionality, and track Site performance.

You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect your experience on our Site.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with third-party service providers and partners who assist us in operating the Site and providing services to you. These partners include:

Real estate service providers.

Payment processors.

Email marketing platforms.

Web hosting services.

These third parties are obligated to keep your information confidential and are not authorized to use it for any other purpose.

5. Data Security

We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. SMS Communications and Mobile Information

When you provide your mobile phone number to Texas Homes REI — through our website contact form, by replying to a mailer, or verbally during a phone call — and consent to receive text messages, you are agreeing to receive SMS communications from us about your property and your inquiry.

Types of messages you may receive:

- Marketing messages introducing Texas Homes REI and discussing whether we may be a fit to purchase your property

- Customer care messages following up on phone calls, voicemails, and prior conversations

- Account notification messages confirming or rescheduling property walkthroughs and appointments

Message frequency: Frequency varies based on your engagement, typically 1 to 6 messages per month. Msg & data rates may apply.

Opt out: Reply STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT to any message to immediately unsubscribe. You will receive one confirmation message and no further messages will be sent.

Help: Reply HELP or INFO to any message to receive contact information and assistance.

No sharing of mobile data: We do not sell, rent, lease, or share mobile information, mobile opt-in data, or consent for SMS marketing to third parties or affiliates for marketing or promotional purposes. Information sharing with our SMS service provider (Telnyx) and other subcontractors that directly support the messaging program is permitted solely to deliver messages you have consented to receive. This information will not be shared with any third parties for their own marketing.

Carrier disclaimer: Mobile carriers are not liable for delayed or undelivered messages.

Consent is not a condition of purchase or service. You may decline SMS consent and still submit a property inquiry — we will follow up by phone or email instead.

7. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

Access: You have the right to request access to the personal data we hold about you.

Correction: You have the right to request that we correct any inaccurate or incomplete information.

Deletion: You have the right to request the deletion of your personal data, subject to certain exceptions.

Opt-Out of Marketing: You can opt out of receiving marketing emails by following the unsubscribe link in those communications or contacting us directly.

To exercise any of these rights, please contact us at [email protected]

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Effective Date" at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.